Our liquor licence prohibits the attendance of anyone under 18, including accompanied minors. All attendees must be over the age of 18. Please note, class schedule is subject to change.

All experience and experience voucher purchases are non-refundable. Please ensure you book a date and time that suits you, as unfortunately, we can't offer refunds.

Please click here to view our rescheduling and cancellation policy.

If you need to reschedule, no worries - follow one of the two options below at least six hours before your scheduled Experience. If you don’t reach out in time or miss your experience, we won’t be able to offer a refund or credit, so be sure to mark your calendar. You can reschedule your experience online by:

Option 1: To manage your own booking click here. Register an Account/Sign-in with the email address used to book your tickets > go to My Bookings > click on Manage Booking > Select new date and time > Confirm change.

Option 2: Raise a manual request click here Fill-in the form > Click "Send Inquiry" > Our team will get back to you during office hours.

If you miss your Spirits Experience, we can't offer a refund or credit. Be sure to set a reminder so you don’t miss out on the fun.